Last updated: February 2026
By booking moving services with Exceptional Movers, you agree to these terms and conditions. Our services include local moving, interstate moving, labor-only, packing, and related services as described on our website.
All quotes are estimates based on the information you provide. Final charges may vary based on actual weight (interstate), hours (local/labor), and additional services requested on moving day. When available, binding estimates guarantee a maximum price.
All cancellations are subject to a non-refundable 5.9% processing fee. Cancellations within 24-72 hours incur a 14.9% + $0.30 cancellation fee. Cancellations within 24 hours incur a 29.9% + $0.30 cancellation fee. No-shows will be charged a minimum service fee.
Basic valuation coverage of $0.60 per pound per article is included at no additional cost. Full value protection is available at additional cost. Interstate moves are covered under FMCSA regulations.
Any disputes arising from services provided by Exceptional Movers will first be handled through our internal claims process. If unresolved, binding arbitration may be pursued per FMCSA requirements for interstate shipments.
Your personal information is handled according to our Privacy Policy.
For questions about these terms, contact Exceptional Movers at [email protected] or call 7173793347.